Mobile social tariffs UK: cheap phone plans on benefits
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Quick answer: Mobile social tariffs are discounted SIM and data plans — often around £10–£15 a month — for people on Universal Credit, Pension Credit and other qualifying benefits. Ofcom publishes a list of participating networks; eligibility and data allowances vary by provider.
Broadband social tariffs are well known; mobile-only social tariffs are newer and less advertised. If you rely on phone data rather than home broadband, or need a cheap second line, a mobile social tariff can cut bills significantly without a credit check.
Who qualifies
Rules vary by network but commonly include Universal Credit, Pension Credit (Guarantee Credit), Income Support, income-based Jobseeker's Allowance, income-related Employment and Support Allowance, and sometimes PIP or Carer's Allowance.
Most providers verify eligibility through DWP records with your permission, or by asking for a recent benefit award letter. You may need to reconfirm eligibility periodically.
What you get
Plans typically include unlimited calls and texts plus 5GB–30GB data — enough for messaging, banking and light streaming. They are SIM-only: use your existing handset or buy an unlocked phone separately.
Social tariffs are not marketed on main shop pages. Search the provider's social tariff page or ask customer services directly — mention Ofcom's social tariff list if staff are unsure.
How to switch
Ask your current provider first whether they offer a social tariff. Some waive early-exit fees when moving onto or between social tariffs mid-contract.
To keep your number, request a PAC code and port to the social tariff provider. Switching usually completes within one working day.
From 17 January 2025 new contracts must show any mid-contract price rises as fixed pound amounts — see our mobile mid-contract rises guide for legacy contract rules.
Common questions
Can I have mobile and broadband social tariffs?
Yes. They are independent products. Many low-income households benefit from both if they use home Wi-Fi and mobile data.
Do social tariffs affect Universal Credit?
The tariff is a bill you pay — it does not count as income. Lower phone costs may help you budget but do not change UC entitlement directly.
What if no network offers a social tariff in my area?
Coverage is national for major networks but not every brand participates. Check Ofcom's list and consider a low-cost SIM-only deal from a participating MVNO if your main network has no offer.