Compare broadband fairly: One Touch Switch and July 2026 price-rise rules
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Ofcom's One Touch Switch means your new provider handles most moves. Compare total contract cost including disclosed annual price rises — not just the first-month headline.
By Money Guide editorial team
Published:
Broadband comparison traffic peaks in summer as households reassess contracts. One Touch Switch (2024 rules) means the gaining provider coordinates the move — you should not need to cancel the old service yourself in most cases.
Ofcom requires providers to state in-contract price rises in pounds and pence at the point of sale. Add those rises to the total contract cost when comparing deals — a cheap month-one price can cost more over 24 months.
Full fibre (FTTP) availability varies by postcode. Check download and upload speeds, exit fees and whether you qualify for a social tariff if you receive Universal Credit or Pension Credit.
Guaranteed minimum speed rules may let you leave penalty-free if performance stays below the promised level — keep speed test records.
Our compare broadband guide and broadband switching how-to explain the process step by step.