Skip to content
£ moneyguide
Debt & money troubles

Free debt advice locator (UK)

Where a link is marked *, it is a partner link — we receive commission at no extra cost to you. Links without a * earn us nothing. How we make money.

Routes you to free, regulated debt help based on where you live and how urgent your situation is — the same charities MoneyHelper signposts.

England

Free UK debt advice

These charities are funded to help you — never pay an upfront fee for debt management.

  • StepChange

    0800 138 1111

    Free debt management plans, DRO and IVA guidance. Online and phone.

  • National Debtline

    0808 808 4000

    Free confidential advice on budgeting, priority debts and court action.

  • Citizens Advice

    Local bureau network for debt, benefits and consumer rights.

On Money Guide

In a mental health crisis, Samaritans are on 116 123 (free, 24/7). Debt advice is separate from the Financial Ombudsman — complain to your lender first, then FOS if unresolved.

How it works

  1. Choose England, Wales, Scotland or Northern Ireland.
  2. Pick the situation that best matches — priority arrears, court action, unsecured debt or self-employed debt.
  3. We list relevant charities with phone numbers and Money Guide reading.

Common questions

Will contacting a debt charity affect my credit file?
Seeking advice does not appear on your credit file. Entering a formal solution such as a DRO or IVA will.
Can they speak to my creditors for me?
Yes — debt management plans and negotiation with priority creditors are core services, always free from these charities.
Is this regulated financial advice?
It is free debt counselling from FCA-authorised firms, not investment advice. You may still need a solicitor for court proceedings.

Related guides

Background reading