# How do I switch to a mobile social tariff?

> Quick answer · Last updated 4 July 2026

Canonical HTML: https://moneyguide.org.uk/answers/how-do-i-switch-to-mobile-social-tariff/
Markdown mirror: https://moneyguide.org.uk/answers/how-do-i-switch-to-mobile-social-tariff.md

## In short

Check Ofcom's social tariff list, confirm you meet the network's benefit rules, apply on the provider's social tariff page, and use a PAC code to keep your number. Ask your current provider first — some waive exit fees for social tariff moves.

Have your benefit award letter or NI number ready for verification.

PAC switching completes within one working day in most cases.

If your provider offers its own social tariff, you may switch without changing network.

## Related

- [Mobile social tariffs guide](https://moneyguide.org.uk/bills-utilities/mobile-social-tariffs-uk/)
- [What is a SIM-only deal?](https://moneyguide.org.uk/answers/what-is-a-sim-only-deal/)

## Primary source

ofcom.org.uk/phones-and-broadband/saving-money/social-tariffs

---

Independent UK money guidance from [Money Guide](https://moneyguide.org.uk). Information only — not regulated financial advice.